.. _System:

System
======

The System section of the administrative GUI contains the following
entries:

* :ref:`Information`: provides general TrueNAS® system information
  such as hostname, operating system version, platform, and uptime

* :ref:`General`: used to configure general settings such as HTTPS
  access, the language, and the timezone

* :ref:`Boot`: used to create, rename, and delete boot environments

* :ref:`Advanced`: used to configure advanced settings such as the
  serial console, swap, and console messages

* :ref:`Email`: used to configure the email address to receive
  notifications

* :ref:`System Dataset`: used to configure the location where logs
  and reporting graphs are stored

* :ref:`Tunables`: provides a front-end for tuning in real-time and
  to load additional kernel modules at boot time

* :ref:`Update`: used to perform upgrades and to check for system
  updates

* :ref:`CAs`: used to import or create an internal or intermediate
  CA (Certificate Authority)

* :ref:`Certificates`: used to import existing certificates or to
  create self-signed certificates


* :ref:`Support`: used to view licensing information or create a
  support ticket.

* :ref:`Failovers`: used to manage High Availability.


Each of these is described in more detail in this section.


.. _Information:

Information
-----------

:menuselection:`System --> Information`
displays general information about the TrueNAS® system. An example is
seen in
:numref:`Figure %s <system_info_fig>`.

The information includes the hostname, the build version, type of CPU
(platform), the amount of memory, the current system time, the
system's uptime, and the current load average.

To change the system's hostname, click its :guilabel:`Edit` button,
type in the new hostname, and click "OK". The hostname must include
the domain name. If the network does not use a domain name add
*.local* to the end of the hostname.


.. _system_info_fig:

.. figure:: images/tn_system1a.png

   System Information Tab


.. _General:

General
-------

:menuselection:`System --> General`
is shown in
:numref:`Figure %s <system_general_fig>`.

.. _system_general_fig:

.. figure:: images/tn_system2a.png

   General Screen


:numref:`Table %s <system_general_tab>` summarizes the settings that
can be configured using the General tab:


.. _system_general_tab:

.. table:: General Configuration Settings

   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Setting              | Value          | Description                                                                                                                    |
   |                      |                |                                                                                                                                |
   +======================+================+================================================================================================================================+
   | Protocol             | drop-down menu | protocol to use when connecting to the administrative GUI from a browser; if you change the default of *HTTP* to               |
   |                      |                | *HTTPS* or to                                                                                                                  |
   |                      |                | *HTTP+HTTPS*, select the certificate to use in :guilabel:`Certificate`; if you do not have a certificate, first                |
   |                      |                | create a CA (in `CAs`_), then the certificate itself (in `Certificates`_)                                                      |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Certificate          | drop-down menu | required for *HTTPS*; browse to the location of the certificate to use for encrypted connections                               |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | WebGUI IPv4 Address  | drop-down menu | choose from a list of recent IP addresses to limit the one to use when accessing the administrative GUI; the                   |
   |                      |                | built-in HTTP server will automatically bind to the wildcard address of *0.0.0.0* (any address) and will issue an              | 
   |                      |                | alert if the specified address becomes unavailable                                                                             |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | WebGUI IPv6 Address  | drop-down menu | choose from a list of recent IPv6 addresses to limit the one to use when accessing the administrative GUI; the                 |
   |                      |                | built-in HTTP server will automatically bind to any address and will issue an alert                                            |
   |                      |                | if the specified address becomes unavailable                                                                                   |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | WebGUI HTTP Port     | integer        | allows you to configure a non-standard port for accessing the administrative GUI over HTTP; changing this setting              |
   |                      |                | may require you to                                                                                                             |
   |                      |                | `change a firefox configuration setting <http://www.redbrick.dcu.ie/%7Ed_fens/articles/Firefox:_This_Address_is_Restricted>`_  |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | WebGUI HTTPS Port    | integer        | allows you to configure a non-standard port for accessing the administrative GUI over HTTPS                                    |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | WebGUI HTTPS -->     | checkbox       | when this box is checked, *HTTP* connections will be automatically redirected to                                               |
   | HTTPS Redirect       |                | *HTTPS* if                                                                                                                     |
   |                      |                | *HTTPS* is selected in :guilabel:`Protocol`, otherwise such connections will fail                                              |
   |                      |                |                                                                                                                                |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Language             | drop-down menu | select the localization from the drop-down menu and reload the browser; view the status of localization at                     |
   |                      |                | `pootle.freenas.org <http://pootle.freenas.org/>`_                                                                             |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Console Keyboard Map | drop-down menu | select the keyboard layout                                                                                                     |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Timezone             | drop-down menu | select the timezone from the drop-down menu                                                                                    |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Syslog level         | drop-down menu | when :guilabel:`Syslog server` is defined, only logs matching this level are sent                                              |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+
   | Syslog server        | string         | *IP address_or_hostname:optional_port_number* of remote syslog server to send logs to; once set, log entries will be written   |
   |                      |                | to both the console and the remote server                                                                                      |
   |                      |                |                                                                                                                                |
   +----------------------+----------------+--------------------------------------------------------------------------------------------------------------------------------+


After making any changes, click the :guilabel:`Save` button.

This screen also contains these buttons:

**Factory Restore:** resets the configuration database to the default
base version. However, it does not delete user SSH keys or any other
data stored in a user's home directory. Since any configuration
changes stored in the configuration database will be erased, this
option is handy if you mess up your system or wish to return a test
system to the original configuration.

**Save Config:** used to save a backup copy of the current
configuration database in the format *hostname-version-architecture*
to the system being used to access the administrative interface. It is
recommended to always save the configuration after making any
configuration changes. Note that while TrueNAS® automatically backs up
the configuration database to the system dataset every morning at
3:45, this backup will not occur if the system is shutdown at that
time and the backup will not be available if the system dataset is
stored on the boot pool and the boot pool becomes unavailable. You can
determine and change the location of the system dataset using
:menuselection:`System --> System Dataset`.

**Upload Config:** allows you to browse to the location of a
previously saved configuration file in order to restore that
configuration. The screen will turn red as an indication that the
system will need to reboot in order to load the restored
configuration.

**NTP Servers:** The network time protocol (NTP) is used to
synchronize the time on the computers in a network. Accurate time is
necessary for the successful operation of time sensitive applications
such as Active Directory or other directory services. By default,
TrueNAS® is pre-configured to use three public NTP servers. If your
network is using a directory service, ensure that the TrueNAS® system
and the server running the directory service have been configured to
use the same NTP servers. To add a NTP server on the TrueNAS® system,
click
:menuselection:`NTP Servers --> Add NTP Server`
to open the screen shown in
:numref:`Figure %s <ntp_server_fig>`.
:numref:`Table %s <ntp_server_conf_opts_tab>`
summarizes the options available when adding an NTP server.
`ntp.conf(5) <http://www.freebsd.org/cgi/man.cgi?query=ntp.conf>`_
explains these options in more detail.


.. _ntp_server_fig:

.. figure:: images/ntp1.png

   Add an NTP Server


.. _ntp_server_conf_opts_tab:

.. table:: NTP Servers Configuration Options

   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | **Setting** | **Value** | **Description**                                                                                                       |
   |             |           |                                                                                                                       |
   |             |           |                                                                                                                       |
   +=============+===========+=======================================================================================================================+
   | Address     | string    | name of NTP server                                                                                                    |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | Burst       | checkbox  | recommended when :guilabel:`Max. Poll` is greater than *10*; only use on your own servers i.e.                        |
   |             |           | **do not** use with a public NTP server                                                                               |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | IBurst      | checkbox  | speeds the initial synchronization (seconds instead of minutes)                                                       |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | Prefer      | checkbox  | should only be used for NTP servers that are known to be highly accurate, such as those with time monitoring hardware |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | Min. Poll   | integer   | power of 2 in seconds; cannot be lower than                                                                           |
   |             |           | *4* or higher than :guilabel:`Max. Poll`                                                                              |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | Max. Poll   | integer   | power of 2 in seconds; cannot be higher than                                                                          |
   |             |           | *17* or lower than :guilabel:`Min. Poll`                                                                              |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+
   | Force       | checkbox  | forces the addition of the NTP server, even if it is currently unreachable                                            |
   |             |           |                                                                                                                       |
   +-------------+-----------+-----------------------------------------------------------------------------------------------------------------------+


.. index:: Boot Environments, Multiple Boot Environments
.. _Boot:

Boot
----

TrueNAS® supports a feature of ZFS known as multiple boot
environments. With multiple boot environments, the process of updating
the operating system becomes a low-risk operation as the updater
automatically creates a snapshot of your current boot environment and
adds it to the boot menu before applying the update. If the update
fails, simply reboot the system and select the previous boot
environment from the boot menu to instruct the system to go back to
that system state.

.. note:: Do not confuse boot environments with the configuration
   database. Boot environments are a snapshot of the
   *operating system* at a specified time. When a TrueNAS® system
   boots, it loads the specified boot environment, or operating
   system, then reads the configuration database in order to load the
   current configuration values. If your intent is to make
   configuration changes, rather than operating system changes, make a
   backup of the configuration database first using
   :menuselection:`System --> General` --> Save Config.

As seen in
:numref:`Figure %s <view_boot_env_fig>`,
two boot environments are created when TrueNAS® is installed. The
system will boot into the *default* boot environment and users can
make their changes and update from this version. The other boot
environment, named *Initial-Install* can be booted into if the system
needs to be returned to a pristine, non-configured version of the
installation.

If you used the
:ref:`Wizard`,
a third boot environment called *Wizard-date* is also created
indicating the date and time the wizard was run.

.. _view_boot_env_fig:

.. figure:: images/be1b.png

   Viewing Boot Environments


Each boot environment entry contains the following information:

* **Name:** the name of the boot entry as it will appear in the boot
  menu.

* **Active:** indicates which entry will boot by default if the user
  does not select another entry in the boot menu.

* **Created:** indicates the date and time the boot entry was created.

* **Keep:** indicates whether or not this boot environment can be
  pruned if an update does not have enough space to proceed. Click the
  entry's :guilabel:`Keep` button if that boot environment should not
  be automatically pruned.

Highlight an entry to view its configuration buttons.  The following
configuration buttons are available:

* **Rename:** used to change the name of the boot environment.

* **Keep/Unkeep:** used to toggle whether or not the updater can prune
  (automatically delete) this boot environment if there is not enough
  space to proceed with the update.

* **Clone:** used to create a copy of the highlighted boot
  environment.

* **Delete:** used to delete the highlighted entry, which also removes
  that entry from the boot menu. Since you cannot delete an entry that
  has been activated, this button will not appear for the active boot
  environment. If you need to delete an entry that  is currently
  activated, first activate another entry, which will clear the
  *On reboot* field of the currently activated entry. Note that this
  button will not be displayed for the *default* boot environment as
  this entry is needed in order to return the system to the original
  installation state.

* **Activate:** only appears on entries which are not currently set to
  :guilabel:`Active`. Changes the selected entry to the default boot
  entry on next boot. Its status changes to :guilabel:`On Reboot` and
  the current :guilabel:`Active` entry changes from
  :guilabel:`On Reboot, Now` to :guilabel:`Now`, indicating that it
  was used on the last boot but will not be used on the next boot.

The buttons above the boot entries can be used to:

* **Create:** a manual boot environment. A pop-up menu will prompt you
  to input a "Name" for the boot environment. When entering the name,
  only alphanumeric characters, underscores, and dashes are allowed.

* **Scrub Boot:** can be used to perform a manual scrub of the boot
  devices. By default, the boot device is scrubbed every 35 days. To
  change the default interval, input a different number in the
  :guilabel:`Automatic scrub interval (in days)` field. The date and
  results of the last scrub are also listed in this screen. The
  condition of the boot device should be listed as *HEALTHY*.

* **Status:** click this button to see the status of the boot devices.
  In the example shown in
  :numref:`Figure %s <status_boot_dev_fig>`,
  there is only one boot device and it is *ONLINE*.


.. _status_boot_dev_fig:

.. figure:: images/tn_be2.png

   Viewing the Status of the Boot Device


If one of the boot devices has a :guilabel:`Status` of *OFFLINE*,
click the device to replace, select the new replacement device, and
click :guilabel:`Replace Disk` to rebuild the boot mirror.


:numref:`Figure %s <be_in_menu_fig>`
shows a sample boot menu.


.. _be_in_menu_fig:

.. figure:: images/tn_be3a.png

   Boot Environments in Boot Menu


The first entry is the active boot environment, or the one that the
system has been configured to boot into. To boot into a different boot
environment, press the :kbd:`spacebar` to pause this screen, use the
down arrow to select :guilabel:`Boot Environment Menu`, and press
:kbd:`Enter`. A menu displays the other available boot environments.
Use the up/down arrows to select the desired boot environment and
press :kbd:`Enter` to boot into it. To always boot into that boot
environment, go to :menuselection:`System --> Boot`, highlight that
entry, and click the :guilabel:`Activate` button.




.. _Advanced:

Advanced
--------

:menuselection:`System --> Advanced`
is shown in
:numref:`Figure %s <system_adv_fig>`.
The configurable settings are summarized in
:numref:`Table %s <adv_config_tab>`.


.. _system_adv_fig:

.. figure:: images/tn_system3.png

   Advanced Screen


.. _adv_config_tab:

.. table:: Advanced Configuration Settings

   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Setting                                 | Value                            | Description                                                                  |
   |                                         |                                  |                                                                              |
   +=========================================+==================================+==============================================================================+
   | Enable Console Menu                     | checkbox                         | unchecking this box removes the console menu shown in                        |
   |                                         |                                  | :numref:`Figure %s <console_setup_menu_fig>`                                 |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Use Serial Console                      | checkbox                         | do **not** check this box if your serial port is disabled                    |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Serial Port Address                     | string                           | serial port address written in hex                                           |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Serial Port Speed                       | drop-down menu                   | select the speed used by the serial port                                     |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Enable screen saver                     | checkbox                         | enables/disables the console screen saver                                    |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Enable powerd (Power Saving Daemon)     | checkbox                         | `powerd(8) <http://www.freebsd.org/cgi/man.cgi?query=powerd>`_               |
   |                                         |                                  | monitors the system state and sets the CPU frequency accordingly             |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Show console messages in the footer     | checkbox                         | will display console messages in real time at bottom of browser; click the   |
   |                                         |                                  | console to bring up a scrollable screen; check the :guilabel:`Stop refresh`  |
   |                                         |                                  | box in the scrollable screen to pause updating and uncheck the box           |
   |                                         |                                  | to continue to watch the messages as they occur                              |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Show tracebacks in case of fatal errors | checkbox                         | provides a pop-up of diagnostic information when a fatal error occurs        |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Show advanced fields by default         | checkbox                         | several GUI menus provide an :guilabel:`Advanced Mode` button to access      |
   |                                         |                                  | additional features; enabling this shows these features by default           |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Enable autotune                         | checkbox                         | enables :ref:`autotune` which attempts to optimize the system depending      |
   |                                         |                                  | upon the hardware which is installed                                         |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Enable debug kernel                     | checkbox                         | if checked, next boot will boot into a debug version of the kernel           |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Enable automatic upload of kernel       | checkbox                         | if checked, kernel crash dumps and telemetry (some system stats, collectd    |
   | crash dumps and daily telemetry         |                                  | RRDs, and select syslog messages) are automatically sent to the  development |
   |                                         |                                  | team for diagnosis                                                           |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | MOTD banner                             | string                           | input the message to be seen when a user logs in via SSH                     |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Periodic Notification User              | drop-down menu                   | select the user to receive security output emails; this output runs nightly  |
   |                                         |                                  | but only sends an email when the system reboots or encounters an error       |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+
   | Remote Graphite Server hostname         | string                           | input the IP address or hostname of a remote server that is running          |
   |                                         |                                  | a `Graphite <http://graphite.wikidot.com/>`_ server                          |
   |                                         |                                  |                                                                              |
   +-----------------------------------------+----------------------------------+------------------------------------------------------------------------------+


If you make any changes, click the :guilabel:`Save` button.

This tab also contains the following buttons:

**Backup:** used to backup the TrueNAS® configuration and ZFS layout,
and, optionally, the data, to a remote system over an encrypted
connection. Click this button to open the configuration screen shown
in
:numref:`Figure %s <backup_conf_fig>`.
:numref:`Table %s <backup_conf_tab>`
summarizes the configuration options. The only requirement for the
remote system is that it has sufficient space to hold the backup and
it is running an SSH server on port 22. The remote system does not
have to be formatted with ZFS as the backup will be saved as a binary
file. To restore a saved backup, use the
:guilabel:`12) Restore from a backup` option of the TrueNAS® console
menu shown in
:numref:`Figure %s <console_setup_menu_fig>`.

.. warning:: The backup and restore options are meant for disaster
   recovery. If you restore a system, it will be returned to the point
   in time that the backup was created. If you select the option to
   save the data, any data created after the backup was made will be
   lost. If you do **not** select the option to save the data, the
   system will be recreated with the same ZFS layout, but with **no**
   data.

.. warning:: The backup function **IGNORES ENCRYPTED POOLS**. Do not
   use it to backup systems with encrypted pools.

**Save Debug:** used to generate a text file of diagnostic
information. Once the debug is created, it will prompt for the
location to save the generated ASCII text file.


.. _backup_conf_fig:

.. figure:: images/backup1.png

   Backup Configuration Screen


.. _backup_conf_tab:

.. table:: Backup Configuration Settings

   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | Setting                                 | Value          | Description                                                                                    |
   |                                         |                |                                                                                                |
   +=========================================+================+================================================================================================+
   | Hostname or IP address                  | string         | input the IP address of the remote system, or the hostname if DNS is properly configured       |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | User name                               | string         | the user account must exist on the remote system and have permissions to write to              |
   |                                         |                | the :guilabel:`Remote directory`                                                               |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | Password                                | string         | input and confirm the password associated with the user account                                |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | Remote directory                        | string         | the full path to the directory to save the backup to                                           |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | Backup data                             | checkbox       | by default, the backup is very quick as only the configuration database and the ZFS pool and   |
   |                                         |                | database layout are saved; check this box to also save the data (which may take some time,     |
   |                                         |                | depending upon the size of the pool and speed of the network)                                  |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | Compress backup                         | checkbox       | if checked, gzip will be used to compress the backup which reduces the transmission size       |
   |                                         |                | when :guilabel:`Backup data` is checked                                                        |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+
   | Use key authentication                  | checkbox       | if checked, the public key of the *root* user must be stored in                                |
   |                                         |                | :file:`~root/.ssh/authorized_keys` on the remote system and that key should **not** be         |
   |                                         |                | protected by a passphrase; see :ref:`Rsync over SSH Mode` for instructions on how to generate  |
   |                                         |                | a key pair                                                                                     |
   |                                         |                |                                                                                                |
   +-----------------------------------------+----------------+------------------------------------------------------------------------------------------------+


.. index:: Autotune
.. _Autotune:

Autotune
~~~~~~~~

TrueNAS® provides an autotune script which attempts to optimize the
system. The :guilabel:`Enable autotune` checkbox in
:menuselection:`System --> Advanced` is checked by default, meaning
that this script runs automatically. It is recommended to not disable
this setting unless you are advised to do so by an iXsystems support
engineer.

If the autotune script adjusts any settings, the changed values will
appear in
:menuselection:`System --> Tunables`.
While you can modify, which will override, these values, speak to your
support engineer before doing so as this may have a negative impact on
system performance. Note that if you delete a tunable that was created
by autotune, it will be recreated at next boot.

If you wish to read the script to see which checks are performed, the
script is located in :file:`/usr/local/bin/autotune`.


.. index:: Email
.. _Email:

Email
-----

:menuselection:`System --> Email`,
shown in
:numref:`Figure %s <email_conf_fig>`,
is used to configure the email settings on the
TrueNAS® system.
:numref:`Table %s <email_conf_tab>`
summarizes the settings that can be configured using the Email tab.

.. note:: It is important to configure the system so that it can
   successfully send emails. An automatic script sends a nightly email
   to the *root* user account containing important information such as
   the health of the disks. :ref:`Alert` events are also emailed to
   the *root* user account.


.. _email_conf_fig:

.. figure:: images/tn_system4.png

   Email Screen


.. _email_conf_tab:

.. table:: Email Configuration Settings

   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | **Setting**          | **Value**            | **Description**                                                                                 |
   |                      |                      |                                                                                                 |
   +======================+======================+=================================================================================================+
   | From email           | string               | the **from** email address to be used when sending email notifications                          |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Outgoing mail server | string or IP address | hostname or IP address of SMTP server                                                           |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Port to connect to   | integer              | SMTP port number, typically *25*,                                                               |
   |                      |                      | *465* (secure SMTP), or                                                                         |
   |                      |                      | *587* (submission)                                                                              |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | TLS/SSL              | drop-down menu       | encryption type; choices are *Plain*,                                                           |
   |                      |                      | *SSL*, or                                                                                       |
   |                      |                      | *TLS*                                                                                           |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Use                  | checkbox             | enables/disables                                                                                |
   | SMTP                 |                      | `SMTP AUTH <http://en.wikipedia.org/wiki/SMTP_Authentication>`_                                 |
   | Authentication       |                      | using PLAIN SASL; if checked, enter the required :guilabel:`Username` and                       |
   |                      |                      | :guilabel:`Password`                                                                            |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Username             | string               | enter the username if the SMTP server requires authentication                                   |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Password             | string               | enter the password if the SMTP server requires authentication                                   |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+


Click the :guilabel:`Send Test Mail` button to verify that the
configured email settings are working. If the test email fails,
double-check the destination email address by clicking the
:guilabel:`Change E-mail` button for the *root* account in
:menuselection:`Account --> Users --> View Users`.
Test mail cannot be sent unless the *root* email address has been set.


.. index:: System Dataset

.. _System Dataset:

System Dataset
--------------

:menuselection:`System --> System Dataset`,
shown in
:numref:`Figure %s <system_dataset_fig>`,
is used to select the pool which will contain the persistent system
dataset. The system dataset stores debugging core files and Samba4
metadata such as the user/group cache and share level permissions. If
the TrueNAS® system is configured to be a Domain Controller, all of
the domain controller state is stored there as well, including domain
controller users and groups.


.. _system_dataset_fig:

.. figure:: images/tn_system5.png

   System Dataset Screen

.. note:: Encrypted volumes are not displayed in the
   :guilabel:`System dataset pool` drop-down menu.

The system dataset can optionally be configured to also store the
system log and :ref:`Reporting` information. If there are lots of log
entries or reporting information, moving these to the system dataset
will prevent :file:`/var/` on the device holding the operating system
from filling up as :file:`/var/` has limited space.

Use the drop-down menu to select the ZFS volume (pool) to contain the
system dataset.

.. note:: It is recommended to store the system dataset on the
   :file:`freenas-boot` pool. For this reason, a yellow system alert
   will be generated when the system dataset is configured to
   use another pool.

To store the system log on the system dataset, check the
:guilabel:`Syslog` box.

To store the reporting information on the system dataset, check the
:guilabel:`Reporting Database` box.

If you make any changes, click the :guilabel:`Save` button to save
them.

If you change the pool storing the system dataset at a later time,
TrueNAS® will automatically migrate the existing data in the system
dataset to the new location.


.. index:: Tunables
.. _Tunables:

Tunables
--------

:menuselection:`System --> Tunables`
can be used to manage the following:

#. **FreeBSD sysctls:** a
   `sysctl(8) <http://www.freebsd.org/cgi/man.cgi?query=sysctl>`_
   makes changes to the FreeBSD kernel running on a TrueNAS® system
   and can be used to tune the system.

#. **FreeBSD loaders:** a loader is only loaded when a FreeBSD-based
   system boots and can be used to pass a parameter to the kernel or
   to load an additional kernel module such as a FreeBSD hardware
   driver.

#. **FreeBSD rc.conf options:**
   `rc.conf(5)
   <https://www.freebsd.org/cgi/man.cgi?query=rc.conf&apropos=0&sektion=0&manpath=FreeBSD+10.3-RELEASE>`_
   is used to pass system configuration options to the system startup
   scripts as the system boots. Since TrueNAS® has been optimized for
   storage, not all of the services mentioned in rc.conf(5) are
   available for configuration. Note that in TrueNAS®, customized
   rc.conf options are stored in
   :file:`/tmp/rc.conf.freenas`.

.. warning:: Adding a sysctl, loader, or :file:`rc.conf` option is an
   advanced feature. A sysctl immediately affects the kernel running
   the TrueNAS® system and a loader could adversely affect the ability
   of the TrueNAS® system to successfully boot.
   **Do not create a tunable on a production system unless you
   understand and have tested the ramifications of that change.**

Since sysctl, loader, and rc.conf values are specific to the kernel
parameter to be tuned, the driver to be loaded, or the service to
configure, descriptions and suggested values can be found in the man
page for the specific driver and in many sections of the
`FreeBSD Handbook <http://www.freebsd.org/handbook>`_.

To add a loader, sysctl, or :file:`rc.conf` option, go to
:menuselection:`System --> Tunables --> Add Tunable`,
to access the screen shown in seen in
:numref:`Figure %s <add_tunable_fig>`.


.. _add_tunable_fig:

.. figure:: images/tunable.png

   Adding a Tunable

:numref:`Table %s <add_tunable_tab>`
summarizes the options when adding a tunable.


.. _add_tunable_tab:

.. table:: Adding a Tunable

   +-------------+-------------------+-------------------------------------------------------------------------------------+
   | **Setting** | **Value**         | **Description**                                                                     |
   |             |                   |                                                                                     |
   |             |                   |                                                                                     |
   +=============+===================+=====================================================================================+
   | Variable    | string            | typically the name of the sysctl or driver to load, as indicated by its man page    |
   |             |                   |                                                                                     |
   +-------------+-------------------+-------------------------------------------------------------------------------------+
   | Value       | integer or string | value to associate with :guilabel:`Variable`; typically this is set to *YES*        |
   |             |                   | to enable the sysctl or driver specified by the "Variable"                          |
   |             |                   |                                                                                     |
   +-------------+-------------------+-------------------------------------------------------------------------------------+
   | Type        | drop-down menu    | choices are *Loader*,                                                               |
   |             |                   | *rc.conf*, or                                                                       |
   |             |                   | *Sysctl*                                                                            |
   |             |                   |                                                                                     |
   +-------------+-------------------+-------------------------------------------------------------------------------------+
   | Comment     | string            | optional, but a useful reminder for the reason behind adding this tunable           |
   |             |                   |                                                                                     |
   +-------------+-------------------+-------------------------------------------------------------------------------------+
   | Enabled     | checkbox          | uncheck if you would like to disable the tunable without deleting it                |
   |             |                   |                                                                                     |
   +-------------+-------------------+-------------------------------------------------------------------------------------+


.. note:: As soon as a *Sysctl* is added or edited, the running kernel
   changes that variable to the value specified. However, when a
   *Loader* or *rc.conf* value is changed, it does not take effect
   until the system is rebooted. Regardless of the type of tunable,
   changes persist at each boot and across upgrades unless the tunable
   is deleted or its :guilabel:`Enabled` checkbox is unchecked.

Any tunables that you add will be listed in
:menuselection:`System --> Tunables`.
To change the value of an existing tunable, click its :guilabel:`Edit`
button. To remove a tunable, click its :guilabel:`Delete` button.

Some sysctls are read-only, meaning that they require a reboot in
order to enable their setting. You can determine if a sysctl is
read-only by first attempting to change it from :ref:`Shell`. For
example, to change the value of *net.inet.tcp.delay_ack* to *1*, use
the command :command:`sysctl net.inet.tcp.delay_ack=1`. If the sysctl
value is read-only, an error message will indicate that the setting is
read-only. If you do not get an error, the setting is now applied. For
the setting to be persistent across reboots, the sysctl must still be
added in
:menuselection:`System --> Tunables`.

The GUI does not display the sysctls that are pre-set when TrueNAS® is
installed. TrueNAS® |release| ships with the following sysctls set:

.. code-block:: none

   kern.metadelay=3
   kern.dirdelay=4
   kern.filedelay=5
   kern.coredump=0
   net.inet.carp.preempt=1
   debug.ddb.textdump.pending=1
   vfs.nfsd.tcpcachetimeo=300
   vfs.nfsd.tcphighwater=150000
   vfs.zfs.vdev.larger_ashift_minimal=0
   net.inet.carp.senderr_demotion_factor=0
   net.inet.carp.ifdown_demotion_factor=0

**Do not add or edit these default sysctls** as doing so may render
the system unusable.

The GUI does not display the loaders that are pre-set when TrueNAS® is
installed. TrueNAS® |release| ships with these loaders set:

.. code-block:: none

   autoboot_delay="2"
   loader_logo="truenas-logo"
   loader_menu_title="Welcome to TrueNAS"
   loader_brand="truenas-brand"
   loader_version=" "
   kern.cam.boot_delay="10000"
   debug.debugger_on_panic=1
   debug.ddb.textdump.pending=1
   hw.hptrr.attach_generic=0
   ispfw_load="YES"
   module_path="/boot/kernel;/boot/modules;/usr/local/modules"
   net.inet6.ip6.auto_linklocal="0"
   vfs.zfs.vol.mode=2
   kern.geom.label.disk_ident.enable="0"
   hint.ahciem.0.disabled="1"
   hint.ahciem.1.disabled="1"
   kern.msgbufsize="524288"
   kern.ipc.nmbclusters="262144"
   kern.hwpmc.nbuffers="4096"
   kern.hwpmc.nsamples="4096"
   hw.memtest.tests="0"
   vfs.zfs.trim.enabled="0"
   kern.cam.ctl.ha_mode=2

**Do not add or edit the default tunables** as doing so may render the
system unusable.

The ZFS version used in |release| deprecates these tunables:

.. code-block:: none

   vfs.zfs.write_limit_override
   vfs.zfs.write_limit_inflated
   vfs.zfs.write_limit_max
   vfs.zfs.write_limit_min
   vfs.zfs.write_limit_shift
   vfs.zfs.no_write_throttle

If you upgrade from an earlier version of TrueNAS® where these
tunables are set, they will automatically be deleted for you. You
should not try to add these tunables back.


.. _Update:

Update
------

TrueNAS® uses signed updates rather than point releases. This provides
the TrueNAS® administrator more flexibility in deciding when to
upgrade the system in order to apply system patches or to add new
drivers or features. It also allows the administrator to "test drive"
an upcoming release. Combined with boot environments, an administrator
can try new features or apply system patches with the knowledge that
they can revert to a previous version of the operating system, using
the instructions in :ref:`If Something Goes Wrong`. Signed patches
also mean that the administrator no longer has to manually download
the GUI upgrade file and its associated checksum in order to perform
an upgrade.

:numref:`Figure %s <update_options_fig>`
shows an example of the
:menuselection:`System --> Update`
screen.

.. _update_options_fig:

.. figure:: images/tn_update1a.png

   Update Options


By default, the system will automatically check for updates and will
issue an alert when a new update becomes available. To disable this
default, uncheck the box :guilabel:`Automatically check for updates`.

This screen lists the URL of the official update server, should that
information be needed in a network with outbound firewall
restrictions. It also indicates which software branch, or train, the
system is currently tracking updates for. The following trains are
available:

* **TrueNAS-9.10-STABLE:**  this is the
  **recommended train for production use**. Once new fixes and
  features have been tested as production-ready, they are added to
  this train. It is recommended to follow this train and to apply any
  of its pending updates.

* **TrueNAS-9.3-STABLE:** this is the maintenance-only mode for an
  older version of TrueNAS®. Unless an iX support engineer indicates
  otherwise, it is recommended to upgrade to *TrueNAS-9.10-STABLE*, by
  selecting that train, to ensure that the system receives bug fixes
  and new features.

The :guilabel:`Verify Install` button goes through the operating
system files in the current installation, looking for any
inconsistencies. When finished, a pop-up menu lists any files with
checksum mismatches or permission errors.

To see if any updates are available, click the :guilabel:`Check Now`
button. Any available updates are listed.

To apply updates immediately, make sure that there aren't any clients
currently connected to the TrueNAS® system and that a scrub is not
running. Click the :guilabel:`OK` button to download and apply the
updates. Note that some updates will automatically reboot the system
after they are applied.

.. warning:: Each update creates a boot environment. If the boot
   device does not have sufficient space to hold another boot
   environment, the upgrade will fail. If you need to create more
   space on the boot device, use
   :menuselection:`System --> Boot`
   to review the current boot environments and delete any that are no
   longer needed.

Alternately, you can download the updates and apply them later. To
do so, uncheck the :guilabel:`Apply updates after downloading` box
before pressing :guilabel:`OK`. In this case, this screen closes after
updates are downloaded. Downloaded updates are listed in the
:guilabel:`Pending Updates` section of the screen shown in
:numref:`Figure %s <update_options_fig>`.
When ready to apply the previously downloaded updates, click the
:guilabel:`Apply Pending Updates` button and be aware that the system
may reboot after the updates are applied.


.. _Updating an HA System:

Updating an HA System
~~~~~~~~~~~~~~~~~~~~~

If the TrueNAS® array has been configured for High Availability
(HA), the update process must be started on the active node. Once
the update is complete, the standby node will automatically reboot.
Wait for it to come back up by monitoring the remote console or the
graphical administrative interface of the standby node.

At this point, the active mode may issue an alert indicating that
there is a firmware version mismatch. This is expected when an
update also updates the HBA version.

Once the standby node has finished booting up, it is important to
perform a failover by rebooting the current active node. This
action tells the standby node to import the current configuration
and restart its services.

Once the previously active node comes back up as a standby node, use
:menuselection:`System --> Update`
to apply the update on the current active node (which was
previously the passive node). Once complete, the now standby node
will reboot a second time.


.. _If Something Goes Wrong:

If Something Goes Wrong
~~~~~~~~~~~~~~~~~~~~~~~

If an update fails, an alert will be issued and the details will be
written to :file:`/data/update.failed`.

To return to a previous version of the operating system, you will
need physical or IPMI access to the TrueNAS® console. Reboot the
system and press any key (except :kbd:`Enter`) when the boot menu
appears to pause the boot. Select an entry with a date prior to the
update then press :kbd:`Enter` in order to boot into that version
of the operating system, before the update was applied.

.. index:: Upgrade ZFS Pool
.. _Upgrading a ZFS Pool:

Upgrading a ZFS Pool
~~~~~~~~~~~~~~~~~~~~

In TrueNAS®, ZFS pools can be upgraded from the graphical
administrative interface.

Before upgrading an existing ZFS pool, be aware of these caveats
first:

* the pool upgrade is a one-way street, meaning that
  **if you change your mind you cannot go back to an earlier ZFS
  version or downgrade to an earlier version of the software that
  does not support those feature flags.**

* before performing any operation that may affect the data on a
  storage disk, **always back up your data first and verify the
  integrity of the backup.**
  While it is unlikely that the pool upgrade will affect the data,
  it is always better to be safe than sorry.

* upgrading a ZFS pool is **optional**. It is not necessary to
  upgrade the pool if you do not need newer feature flags or if you
  want to keep the possibility of reverting to an earlier version
  of TrueNAS® or repurposing the disks in another operating system
  that supports ZFS. If you decide to upgrade the pool to the
  latest feature flags, it will not be possible to import that pool
  into another operating system that does not yet support those
  feature flags.

To perform the ZFS pool upgrade, go to
:menuselection:`Storage --> Volumes --> View Volumes`
and highlight the volume (ZFS pool) to upgrade. Click the
:guilabel:`Upgrade` button as shown in
:numref:`Figure %s <upgrading_zfs_pool_fig>`.

.. note:: If the :guilabel:`Upgrade` button does not appear, the pool
   is already at the latest feature flags and does not need to be
   upgraded.


.. _upgrading_zfs_pool_fig:

.. figure:: images/pool1.png

   Upgrading a ZFS Pool


The warning reminds you that a pool upgrade is irreversible. Click
:guilabel:`OK` to proceed with the upgrade.

The upgrade itself only takes a few seconds and is non-disruptive.
It is not necessary to stop any sharing services to upgrade the
pool. However, it is best to upgrade when the pool is not being
heavily used. The upgrade process will suspend I/O for a short
period, but is nearly instantaneous on a quiet pool.


.. index:: CA, Certificate Authority
.. _CAs:

CAs
---

TrueNAS® can act as a Certificate Authority (CA). If you plan to use
SSL or TLS to encrypt any of the connections to the TrueNAS® system,
you will need to first create a CA, then either create or import the
certificate to be used for encrypted connections. Once you do this,
the certificate will appear in the drop-down menus for all the
services that support SSL or TLS.

:numref:`Figure %s <cas_fig>`
shows the initial screen if you click
:menuselection:`System --> CAs`.

.. _cas_fig:

.. figure:: images/tn_ca1.png

   Initial CA Screen


If your organization already has a CA, you can import the CA's
certificate and key. Click the :guilabel:`Import CA` button to open
the configuration screen shown in
:numref:`Figure %s <import_ca_fig>`.
The configurable options are summarized in
:numref:`Table %s <import_ca_opts_tab>`.


.. _import_ca_fig:

.. figure:: images/ca2a.png

   Importing a CA


.. _import_ca_opts_tab:

.. table:: Importing a CA Options

   +----------------------+----------------------+---------------------------------------------------------------------------------------------------+
   | **Setting**          | **Value**            | **Description**                                                                                   |
   |                      |                      |                                                                                                   |
   +======================+======================+===================================================================================================+
   | Name                 | string               | mandatory; enter a descriptive name for the CA                                                    |
   |                      |                      |                                                                                                   |
   +----------------------+----------------------+---------------------------------------------------------------------------------------------------+
   | Certificate          | string               | mandatory; paste in the certificate for the CA                                                    |
   |                      |                      |                                                                                                   |
   +----------------------+----------------------+---------------------------------------------------------------------------------------------------+
   | Private Key          | string               | if there is a private key associated with the :guilabel:`Certificate`, paste it here              |
   |                      |                      |                                                                                                   |
   +----------------------+----------------------+---------------------------------------------------------------------------------------------------+
   | Passphrase           | string               | if the :guilabel:`Private Key` is protected by a passphrase, enter it here and repeat             |
   |                      |                      | it in the "Confirm Passphrase" field                                                              |
   |                      |                      |                                                                                                   |
   +----------------------+----------------------+---------------------------------------------------------------------------------------------------+
   | Serial               | string               | mandatory; enter the serial number for the certificate                                            |
   |                      |                      |                                                                                                   |
   +----------------------+----------------------+---------------------------------------------------------------------------------------------------+


To instead create a new CA, first decide if it will be the only CA
which will sign certificates for internal use or if the CA will be
part of a
`certificate chain <https://en.wikipedia.org/wiki/Root_certificate>`_.

To create a CA for internal use only, click the
:guilabel:`Create Internal CA` button which will open the screen shown
in
:numref:`Figure %s <create_ca_fig>`.


.. _create_ca_fig:

.. figure:: images/ca3.png

   Creating an Internal CA


The configurable options are described in
:numref:`Table %s <internal_ca_opts_tab>`.
When completing the fields for the certificate authority, use the
information for your organization.


.. _internal_ca_opts_tab:

.. table:: Internal CA Options

   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | **Setting**          | **Value**            | **Description**                                                                                 |
   |                      |                      |                                                                                                 |
   +======================+======================+=================================================================================================+
   | Name                 | string               | mandatory; input a descriptive name for the CA                                                  |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Key Length           | drop-down menu       | for security reasons, a minimum of *2048* is recommended                                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Digest Algorithm     | drop-down menu       | the default should be fine unless your organization requires a different algorithm              |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Lifetime             | integer              | in days                                                                                         |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Country              | drop-down menu       | select the country for the organization                                                         |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | State                | string               | mandatory; input the state or province for the organization                                     |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Locality             | string               | mandatory; input the location of the organization                                               |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Organization         | string               | mandatory; input the name of the company or organization                                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Email Address        | string               | mandatory; input the email address for the person responsible for the CA                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Common Name          | string               | mandatory; input the FQDN of FreeNAS system                                                     |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+


To instead create an intermediate CA which is part of a certificate
chain, click the :guilabel:`Create Intermediate CA` button. This
screen adds one more option to the screen shown in
:numref:`Figure %s <create_ca_fig>`:

* **Signing Certificate Authority:** this drop-down menu is used to
  specify the root CA in the certificate chain. This CA must first be
  imported or created.

Any CAs that you import or create will be added as entries in
:menuselection:`System --> CAs`.
The columns in this screen will indicate the name of the CA, whether
or not it is an internal CA, whether or not the issuer is self-signed,
the number of certificates that have been issued by the CA, the
distinguished name of the CA, the date and time the CA was created,
and the date and time the CA expires.

If you click the entry for a CA, the following buttons become
available:

* **Export Certificate:** will prompt to browse to the location, on
  the system being used to access the TrueNAS® system, to save a copy
  of the CA's X.509 certificate.

* **Export Private Key:** will prompt to browse to the location, on
  the system being used to access the TrueNAS® system, to save a copy
  of the CA's private key. Note that this option only appears if the
  CA has a private key.

* **Delete:** will prompt to confirm before deleting the CA.


.. index:: Certificates
.. _Certificates:

Certificates
------------

TrueNAS® can import existing certificates, create new certificates,
and issue certificate signing requests so that created certificates
can be signed by the CA which was previously imported or created in
:ref:`CAs`.

:numref:`Figure %s <initial_cert_scr_fig>`
shows the initial screen if you click
:menuselection:`System --> Certificates`.

.. _initial_cert_scr_fig:

.. figure:: images/tn_cert.png

   Initial Certificates Screen


To import an existing certificate, click the
:guilabel:`Import Certificate` button to open the configuration screen
shown in
:numref:`Figure %s <import_cert_fig>`.
The configurable options are summarized in
:numref:`Table %s <cert_import_opt_tab>`.


.. _import_cert_fig:

.. figure:: images/cert2a.png

   Importing a Certificate


.. _cert_import_opt_tab:

.. table:: Certificate Import Options

   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | **Setting**          | **Value**            | **Description**                                                                                 |
   |                      |                      |                                                                                                 |
   +======================+======================+=================================================================================================+
   | Name                 | string               | mandatory; input a descriptive name for the certificate; cannot contain the *"* character       |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Certificate          | string               | mandatory; paste the contents of the certificate                                                |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Private Key          | string               | mandatory; paste the private key associated with the certificate                                |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Passphrase           | string               | if the private key is protected by a passphrase, enter it here and repeat it in                 |
   |                      |                      | the :guilabel:`Confirm Passphrase` field                                                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+


To instead create a new self-signed certificate, click the
:guilabel:`Create Internal Certificate` button to see the screen shown
in
:numref:`Figure %s <create_new_cert_fig>`.
The configurable options are summarized in
:numref:`Table %s <cert_create_opts_tab>`.
When completing the fields for the certificate authority, use the
information for your organization. Since this is a self-signed
certificate, use the CA that you imported or created using :ref:`CAs`
as the signing authority.


.. _create_new_cert_fig:

.. figure:: images/cert3a.png

   Creating a New Certificate


.. _cert_create_opts_tab:

.. table:: Certificate Creation Options

   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | **Setting**          | **Value**            | **Description**                                                                                 |
   |                      |                      |                                                                                                 |
   +======================+======================+=================================================================================================+
   | Signing Certificate  | drop-down menu       | mandatory; select the CA which was previously imported or created using :ref:`CAs`              |
   | Authority            |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Name                 | string               | mandatory; input a descriptive name for the certificate; cannot contain the *"* character       |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Key Length           | drop-down menu       | for security reasons, a minimum of *2048* is recommended                                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Digest Algorithm     | drop-down menu       | the default should be fine unless your organization requires a different algorithm              |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Lifetime             | integer              | in days                                                                                         |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Country              | drop-down menu       | select the country for the organization                                                         |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | State                | string               | mandatory; input the state or province for the organization                                     |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Locality             | string               | mandatory; input the location for the organization                                              |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Organization         | string               | mandatory; input the name of the company or organization                                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Email Address        | string               | mandatory; input the email address for the person responsible for the CA                        |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+
   | Common Name          | string               | mandatory; input the FQDN of FreeNAS system                                                     |
   |                      |                      |                                                                                                 |
   +----------------------+----------------------+-------------------------------------------------------------------------------------------------+


If you need to use a certificate that is signed by an external CA,
such as Verisign, instead create a certificate signing request. To do
so, click the :guilabel:`Create Certificate Signing Request` button.
A screen like the one in
:numref:`Figure %s <create_new_cert_fig>` opens,
but without the :guilabel:`Signing Certificate Authority` field.

All certificates that you import, self-sign, or make a certificate
signing request for will be added as entries to
:menuselection:`System --> Certificates`.
In the example shown in
:numref:`Figure %s <manage_cert_fig>`,
a self-signed certificate and a certificate signing request have been
created for the fictional organization *My Company*. The self-signed
certificate was issued by the internal CA named *My Company* and the
administrator has not yet sent the certificate signing request to
Verisign so that it can be signed. Once that certificate is signed
and returned by the external CA, it should be imported using the
:guilabel:`mport Certificate` button so that is available as a
configurable option for encrypting connections.


.. _manage_cert_fig:

.. figure:: images/cert4.png

   Managing Certificates


If you click an entry, it will activate the following configuration
buttons:

* **View:** once a certificate is created, it cannot be edited. The
  :guilabel:`Name`, :guilabel:`Certificate`, and
  :guilabel:`Private Key` fields can be viewed. If a certificate must
  be changed, :guilabel:`Delete` and recreate it.

* **Export Certificate:** used to save a copy of the certificate or
  certificate signing request to the system being used to access the
  TrueNAS® system. For a certificate signing request, send the
  exported certificate to the external signing authority so that it
  can be signed.

* **Export Private Key:** used to save a copy of the private key
  associated with the certificate or certificate signing request to
  the system being used to access the TrueNAS® system.

* **Delete:** used to delete a certificate or certificate signing
  request.


.. index:: Support
.. _Support:

Support
-------


The TrueNAS® :guilabel:`Support` tab, shown in
:numref:`Figure %s <tn_support1>`,
is used to view or update the system's license information. It also
provides a built-in ticketing system for generating support
requests.


.. _tn_support1:

.. figure:: images/tn_support1.png

   Support Tab


In this example, the system has a valid license which indicates the
hardware model, system serial number, support contract type,
licensed period, customer name, licensed features, and additional
supported hardware.

If the license expires or additional hardware, features, or
contract type are required, contact your iXsystems support
engineer. Once you have the new license string, click the
:guilabel:`Update License` button, paste in the new license, and click
:guilabel:`OK`. The new details will be displayed.

To generate a support ticket, complete the following fields:

* **Name:** input the name of the person the iXsystems Support
  Representative should contact to assist with the issue.

* **E-mail:** input the email address of the person to contact.

* **Phone:** input the phone number of the person to contact.

* **Category:** use the drop-down menu to indicate whether the
  ticket is to report a software bug, report a hardware failure,
  ask for assistance in installing or configuring the system, or
  request assistance in diagnosing a performance bottleneck.

* **Environment:** use the drop-down menu to indicate the role of
  the affected system. Choices are *Production*, *Staging*, *Test*,
  *Prototyping*, or *Initial Deployment/Setup*.

* **Criticality:** use the drop-down menu to indicate the critical
  level. Choices are *Inquiry*, *Loss of Functionality*, or
  *Total Down*.

* **Attach Debug Info:** it is recommended to leave this box
  checked so that an overview of the system's hardware and
  configuration is automatically generated and included with the
  ticket.

* **Subject:** enter a descriptive title for the ticket.

* **Description:** enter a one- to three-paragraph summary of the
  issue that describes the problem, and if applicable, what steps can
  be taken to reproduce it.

* **Attachments:** this is the only optional field. It is useful
  for including configuration files or screenshots of any errors or
  tracebacks.

Once you have finished completing the fields, click the
:guilabel:`Submit` button to generate and send the support ticket to
iXsystems. A pop-up menu will provide a clickable URL so that you can
view the status of or add additional information to that support
ticket. Clicking this URL will prompt you to login, or register a new
login, if you are not already logged into the
`iXsystems Support page <https://support.ixsystems.com/>`_.


.. index:: Failovers

.. _Failovers:

Failovers
---------

If the TrueNAS® array has been licensed for High Availability (HA),
a :guilabel:`Failover` tab is added to :guilabel:`System`. HA-licensed
arrays use the Common Address Redundancy Protocol
(`CARP <http://www.openbsd.org/faq/pf/carp.html>`_)
to provide high availability and failover. CARP was originally
developed by the OpenBSD project and provides an open source, non
patent-encumbered alternative to the VRRP and HSRP protocols.
TrueNAS® uses a two-unit active/standby model and provides an HA
synchronization daemon to automatically monitor the status of the
active node, synchronize any configuration changes between the
active and the standby node, and failover to the standby node
should the active node become unavailable.

.. warning:: Seamless failover is only available with iSCSI or NFS.
   Other protocols will failover, but connections will be disrupted
   by the failover event.

To configure HA, turn on both units in the array. Use the
instructions in the :ref:`Console Setup Menu` to log into the
graphical interface for one of the units, it doesn't matter which
one. If this is the first login, it will automatically display the
:guilabel:`Upload License` screen. Otherwise, click
:menuselection:`System --> Support --> Upload License`.

Paste the HA license you received from iXsystems and press
:guilabel:`OK` to activate it. The license contains the serial numbers
for both units in the chassis. After the license is activated, the
:guilabel:`Failovers` tab is added to :guilabel:`System` and some
fields are modified in :guilabel:`Network` so that the peer IP
address, peer hostname, and virtual IP can be configured. An extra
:guilabel:`IPMI (Node A/B)` tab will also be added so that
:ref:`IPMI` can be configured for the other unit.

.. note:: The modified fields refer to this node as *This Node* and
   the other node as either *A* or *B*. The node value is hard-coded
   into each unit and the value that appears is automatically
   generated. For example, on node *A*, the fields refer to node *B*,
   and vice versa.

To configure HA networking, go to
:menuselection:`Network --> Global Configuration`.
The :guilabel:`Hostname` field is replaced by two fields:

* **Hostname (Node A/B):** enter the hostname to use for the other
  node.

* **Hostname (This Node):** enter the hostname to use for this
  node.

Next, go to
:menuselection:`Network --> Interfaces --> Add Interface`.
The HA license adds several fields to the usual :ref:`Interfaces`
screen:

* **IPv4 Address (Node A/B):** if the other node will use a static
  IP address, rather than DHCP, set it here.

* **IPv4 Address (This Node):** if this node will use a static IP
  address, rather than DHCP, set it here.

* **Virtual IP:** input the IP address to use for administrative
  access to the array.

* **Virtual Host ID:** the Virtual Host ID (VHID) must be unique on
  the broadcast segment of the network. It can be any unused number
  between *1* and *255*.

* **Critical for Failover:** check this box if a failover should
  occur when this interface becomes unavailable. How many seconds
  it takes for that failover to occur depends upon the value of the
  :guilabel:`Timeout`, as described in
  :numref:`Table %s <failover_opts_tab>`.
  This checkbox is interface-specific, allowing you to have different
  settings for a management network and a data network. Note that
  checking this box requires the *Virtual IP* to be set and that at
  least one interface needs to be set as
  :guilabel:`Critical for Failover` to configure failover.

* **Group:** this drop-down menu is grayed out unless the
  :guilabel:`Critical for Failover` checkbox is checked. This box
  allows grouping multiple, critical-for-failover interfaces. In this
  case, all of the interfaces in a group must go down before
  failover occurs. This can be a useful configuration in a
  multipath scenario.

Once the network configuration is complete, logout and log back in,
this time using the :guilabel:`Virtual IP` address. You can now
configure volumes and shares as usual and the configurations will
automatically synchronize between the active and the standby node.
A :guilabel:`HA Enabled` icon will be added after the
:guilabel:`Alert` icon on the active node and the passive node will
indicate the virtual IP address that is used for configuration
management. The standby node will also have a red :guilabel:`Standby`
icon and will no longer accept logins as all configuration changes
must occur on the active node.

.. note:: After the :guilabel:`Virtual IP` address is configured, all
   subsequent logins should use that address.

The options available in
:menuselection:`System --> Failovers`
are shown in
:numref:`Figure %s: <failover_fig>`
and described in
:numref:`Table %s <failover_opts_tab>`.


.. _failover_fig:

.. figure:: images/failover1b.png

   Example Failovers Screen


.. _failover_opts_tab:

.. table:: Failover Options

   +----------------+----------------+-------------------------------------------------------------------------------------------------------------------------------------------------------+
   | **Setting**    | **Value**      | **Description**                                                                                                                                       |
   |                |                |                                                                                                                                                       |
   +================+================+=======================================================================================================================================================+
   | Disabled       | checkbox       | when checked, administratively disables failover which changes the :guilabel:`HA Enabled` icon to :guilabel:`HA Disabled` and                         |
   |                |                | activates the :guilabel:`Master` field; an error message is generated if the standby node is not responding or failover has not been                  |
   |                |                | configured                                                                                                                                            |
   +----------------+----------------+-------------------------------------------------------------------------------------------------------------------------------------------------------+
   | Master         | checkbox       | grayed out unless :guilabel:`Disabled` is checked; in that case, this box is automatically checked on the master system, allowing the                 |
   |                |                | master to automatically take over when the :guilabel:`Disabled` box is unchecked                                                                      |
   |                |                |                                                                                                                                                       |
   +----------------+----------------+-------------------------------------------------------------------------------------------------------------------------------------------------------+
   | Timeout        | integer        | specifies, in seconds, how quickly failover occurs after a network failure; the default of *0* indicates that failover either occurs immediately or,  |
   |                |                | if the system is using a link aggregation, after 2 seconds                                                                                            |
   |                |                |                                                                                                                                                       |
   +----------------+----------------+-------------------------------------------------------------------------------------------------------------------------------------------------------+
   | Sync to Peer   | button         | forces a configuration change on the active node to sync to the standby node; since the HA daemon does this automatically, you should never need to   |
   |                |                | do this unless instructed to do so by your iX support engineer                                                                                        |
   |                |                |                                                                                                                                                       |
   +----------------+----------------+-------------------------------------------------------------------------------------------------------------------------------------------------------+
   | Sync From Peer | button         | forces a configuration change on the standby node to sync to the active node; since the HA daemon does this automatically, you should never need to   |
   |                |                | do this unless instructed to do so by your iX support engineer                                                                                        |
   +----------------+----------------+-------------------------------------------------------------------------------------------------------------------------------------------------------+


.. index:: Failovers

.. _Failover Management:

Failover Management
~~~~~~~~~~~~~~~~~~~

The :command:`hactl` command line utility is included for managing
existing failovers. Once a failover has been configured, it is
recommended to use :command:`hactl` instead of the GUI as any
changes made using
:menuselection:`System --> Failovers`
will restart networking.

If you type this command without any options, it will indicate the
status of the failover. This example was run on an active node:

.. code-block:: none

   hactl
   Node status: Active
   Failover status: Enabled


And this example was run on a system that has not been configured
for failover

.. code-block:: none

   hactl
   Node status: Not an HA node


:numref:`Table %s <hactl_opts_tab>`
summarizes the available options for this command.


.. _hactl_opts_tab:

.. table:: hactl Options

   +--------------------+---------------------------------------------------------------------------------------------+
   | **Option**         | **Description**                                                                             |
   |                    |                                                                                             |
   +====================+=============================================================================================+
   | **enable**         | administratively enables failover                                                           |
   |                    |                                                                                             |
   +--------------------+---------------------------------------------------------------------------------------------+
   | **disable**        | administratively disables failover                                                          |
   |                    |                                                                                             |
   +--------------------+---------------------------------------------------------------------------------------------+
   | **status**         | indicates whether the node is active, passive, or non-HA                                    |
   |                    |                                                                                             |
   +--------------------+---------------------------------------------------------------------------------------------+
   | **takeover**       | can only be run from the passive node; will give a warning message that the current active  |
   |                    | node will reboot                                                                            |
   +--------------------+---------------------------------------------------------------------------------------------+
   | **giveback**       | cannot be run from the active node; will give a warning message that this node will reboot  |
   |                    |                                                                                             |
   +--------------------+---------------------------------------------------------------------------------------------+
   | **-h** or **help** | shows the help message (options) for this command                                           |
   |                    |                                                                                             |
   +--------------------+---------------------------------------------------------------------------------------------+
   | **-q**             | will not display the current status if this is a non-HA node                                |
   |                    |                                                                                             |
   +--------------------+---------------------------------------------------------------------------------------------+
