16. Hardware Setup

The TrueNAS® Z series (Z30, and Z35) consists of one or two main Unified Storage Array units. Optional E16, E24, or ES60 Expansion Shelves can be added to expand storage capacity.

The TrueNAS® X10 consists of one or two 2U units. Optional ES12 Expansion Shelves can be added to expand storage capacity.

Specifications and data sheets for the Z series, X10, and expansion shelves are available at https://www.ixsystems.com/truenas/.

Racking and connection information is described below.

Note

Always perform the initial TrueNAS® setup in consultation with an iXsystems Support Representative.

16.1. Contacting iXsystems

For assistance, please contact iX Support:

Contact Method Contact Options
Web https://support.ixsystems.com
Email support@iXsystems.com
Telephone

Monday - Friday, 8:00AM to 5:00PM Pacific Standard Time:

  • 1 (855) 473-7449 option 2 (US-only toll-free)
  • 1 (408) 943-4100 option 2 (local and international)
Telephone

After Hours (24x7 Gold Level Support only):

  • 1 (855) 499-5131 (US-only toll-free)
  • 1 (678) 835-6101 (local and international)

16.2. Z Series Unified Storage Array

The TrueNAS® Unified Storage Array is an enterprise-grade 3U, 16-bay hybrid NAS control system that can be used alone, paired with a second Unified Storage Array to provide High Availability, or augmented with optional Expansion Shelves for additional storage.

Note

TrueNAS® units are carefully packed and shipped with trusted carriers to arrive in perfect condition. If there is any shipping damage or any parts are missing, please take photos and contact iXsystems support immediately at support@iXsystems.com or 1-855-GREP4-iX (1-855-473-7449) or 1-408-943-4100.

Please locate and record the hardware serial numbers on the back of each chassis for easy reference.

16.2.1. Check the Contents of the Box

The TrueNAS® Storage Array shipment comes with these components:

Quantity Description Image
1 TrueNAS® Unified Storage Array _images/truenas_appliance.png
up to 16 Populated 3.5” drive trays _images/tn_drive_trays.jpg
1 pair Outer rails, left and right _images/tn_rails.jpg
8 #32 Thumbscrews _images/tn_thumbscrews1.png
2 Short screws _images/tn_shortscrew.png
2 Long screws _images/tn_longscrew.png
2 Power cables _images/tn_power_cable.png
1 Serial to 3.5mm cable _images/tn_serialcable.png
1 Faceplate _images/tn_bezel.png
1 Printed setup guide _images/tn_setupguide.png

Note

Network cables are highly configuration-dependent. Please contact your iXsystems Sales Representative for any questions about the included cables.

16.2.2. Become Familiar with the System

_images/tn_appliance_front_view.jpg

Fig. 16.2.1 Front View

_images/tn_appliance_front_panel.jpg

Fig. 16.2.2 Front Panel Buttons and Indicators

_images/tn_appliance_rear_view.jpg

Fig. 16.2.3 Rear View

_images/tn_drive_tray.jpg

Fig. 16.2.4 Drive Tray

16.2.3. Mounting in an EIA Rack or Cabinet

EIA racks and cabinets have either round or square holes on the mounting frame.

_images/tn_rack_holes.png

Fig. 16.2.5 Racks with Square or Round Holes

Match the rail mounting bracket to the rack or cabinet holes. The outer rails shipped with a TrueNAS® Array are configured for a rack or cabinet with square holes by default.

_images/tn_rails_square.png

Fig. 16.2.6 Outer Rail Configured for Square Holes (Default)

_images/tn_rails_round.png

Fig. 16.2.7 Outer Rail Configured for Round Holes

Caution

The outer rails have a specific rear and front end and must be installed in the correct orientation. The front of the outer rail has a black plastic rail guide to assist guiding the chassis inner rail into it. If the outer rails are not attached to the rack in the correct orientation, the TrueNAS® Array cannot be mounted to them.

Press the button and rotate the bracket on the outer rail to match the type of holes in the rack or cabinet as shown:

_images/tn_rotate_bracket.png

Fig. 16.2.8 Rotate Rackmount Bracket

Make sure the rails are long enough for the rack or cabinet being used. Double-check the outer rail orientation, making sure the front of the outer rail is matched with the front of the rack or cabinet.

_images/tn_rail_front.png

Fig. 16.2.9 Outer Rail Front

_images/tn_rail_rear.png

Fig. 16.2.10 Outer Rail Rear

For racks with square holes, snap the mounting brackets in the outer rail into the front and back of the rack frame. The brackets use a spring-loaded locking mechanism and do not require mounting screws. holes at either end of the rail into the mouting holes.

_images/tn_rack_square_holes.png

Fig. 16.2.11 Installing Rails in Racks with Square Holes

For racks with round holes, position the rails at the desired location in the rack and secure them with 8 #32 thumbscrews.

_images/tn_rack_round_holes.png

Fig. 16.2.12 Installing Rails in Racks with Round Holes

The TrueNAS® Storage Array can now be installed into the rack.

Caution

Two people are required to safely install or remove the TrueNAS® Storage Array in a rack or cabinet.

Carefully align the TrueNAS® Array inner rails with the guides in the outer rails attached to the rack. When aligned, slide the TrueNAS® Array into the rack until it locks. Press the lock releases, then push the unit the rest of the way in until the front is flush with the rack or cabinet. Finally, secure the system to the rack with 8 #32 screws. It might be necessary to adjust the position of the TrueNAS® Array to align the screw holes for securing the unit.

_images/tn_rack_and_release_locks.png

Fig. 16.2.13 Push Array into Rack and Release Pin-lock Latches

Install all of the populated drive trays into the front of the array. Refer to Figure 16.2.14 for a detailed view.

Note

To avoid personal injury, do not install drives into the TrueNAS® Storage Array before racking.

_images/tn_install_drive_tray.jpg

Fig. 16.2.14 Drive Installation Instructions

Connect both network and storage cabling before turning on the TrueNAS® Storage Array for the first time.

Network cabling is highly dependent on the exact TrueNAS® model and environment. Please contact your iXsystems Support Representative if assistance is needed to connect the TrueNAS® Storage Array to the network.

The Out-of-Band Management feature requires connection and configuration of the out-of-band management port before turning on the TrueNAS® Storage Array. Refer to Figure 16.2.15 or the sticker on the storage controller handle for the location of the out-of-band management port.

_images/tn_appliance_back_panel_left.jpg

Fig. 16.2.15 Back Panel Layout

Storage cabling instructions are shown in the E16/E16F Expansion Shelf and E24 Expansion Shelf setup instructions.

If the optional faceplate was included, attach it to the TrueNAS® Storage Array by inserting the two tabs on the right side of the faceplate into the holes in the right side handle section. Push the left side of the faceplate down until it clicks into place.

After all of the previous hardware setup steps are complete, plug the power cords into the AC receptacles on the back of the TrueNAS® Storage Array and secure them in place with the wire locks.

Note

Be sure to power on all TrueNAS® storage expansion shelves before powering on the TrueNAS® Storage Array.

Power on the TrueNAS® Storage Array by pressing the top left button on the control panel. Wait thirty seconds after turning on the first storage controller before powering on the second storage controller. This determines which controller is the active controller in High Availability configurations.

After the TrueNAS® Storage Array is fully operational, the TrueNAS® logo acts as a global fault light. By default, it is backlit in white. If there are any issues that need to be addressed, the light turns red. See the Alert section of the TrueNAS® administrative graphical interface for more details about the error condition.

Copyright © 2017 iXsystems, Inc. All rights reserved.

All trademarks are the property of their respective owners.

16.3. X10 Unified Storage Array

The TrueNAS® X10 Unified Storage Array is a 2U, 12-bay, hybrid unified data storage array.

Note

TrueNAS® units are carefully packed and shipped with trusted carriers to arrive in perfect condition. If there is any shipping damage or any parts are missing, please take photos and contact iXsystems support immediately at support@iXsystems.com or 1-855-GREP4-iX (1-855-473-7449) or 1-408-943-4100.

Please locate and record the hardware serial numbers on the back of each chassis for easy reference.

Carefully unpack the shipping boxes and locate these components:

_images/tn_x10es12.png

X10 Unified Storage Array

_images/tn_x10_bezel.png

X10 Bezel

_images/tn_x10es12_rails.png

Set of rackmount rails. The rails have a specific front end, identified by a label visible on the left above. The front ends of the rails must be installed facing the front of the rack.

_images/tn_x10es12_drivetrays.png

A total of 12 populated or filler drive trays. Trays must be installed in all bays to maintain proper airflow for cooling.

_images/tn_x10es12_acckit.png

Accessory kit with 2 IEC C13 to NEMA 5-15P power cords, 2 IEC C14 to C14 cords, and a set of velcro cable ties

_images/tn_x10_serialcable.png

Black USB to 3.5mm serial cable (shipped separately)

16.3.1. Become Familiar With the System

The X10 has front panel indicators for power, locate ID, and fault. The fault indicator is on during the initial power-on self-test (POST) or when the TrueNAS® software has issued an alert.

_images/tn_x10es12_indicators.png

Fig. 16.3.1 Front Panel Indicators

_images/tn_x10_back.png

Fig. 16.3.2 Back Panel

The X10 contains one or two nodes in a side-by-side configuration. The connectors and features on each node are:

1,2: Gigabit Ethernet connectors 7,8: HDmini SAS3 connectors
3: USB device (reserved for TrueNAS® use) 9: PCIe x8 expansion port
4: USB 2.0 connector 10: System serial console port (reserved for TrueNAS® use; connected to a USB port above the OOB management port)
5: Out-of-Band (OOB) serial port (3.5mm) 11: MAC address label
6: Out-of-Band Management Ethernet connector 12, 13: Redundant power supplies

16.3.2. Rail Kit Assembly

16.3.2.1. Mount the Rails

Install a spring on the silver posts in the side of each rail. Open the clamp latches on the ends of each rail. Place the rail in the rack with the front end toward the front of the rack, aligning the pins on both ends of the rail with the mounting holes in the rack. Swing the clamp latch closed to hold the rail in place. Use two of the supplied screws to secure the back end of the rail in place. Repeat the process for the second rail.

_images/tn_x10es12_railclamp.png

Fig. 16.3.3 Rail Clamp Latch

16.3.2.2. Mount the Unit in the Rack

Caution: Two people are required to safely lift the chassis for rack installation or removal. Do not install drives until after the chassis has been installed in the rack, and remove all drives before removing the chassis from the rack.

Snap the black bezel mounting ears onto the metal X10 chassis ears. Carefully place the X10 chassis onto the rails mounted in the rack. Push the X10 chassis in until the ears are flush with the front of the rack. Use two of the supplied screws to secure each ear to the rack.

16.3.3. Install Drive Trays

Drive trays are used to mount drives in the array. Each drive tray has a status LED which is blue when active or amber if a fault has occurred.

Press the blue button to open the latch. Carefully slide the tray into a drive bay until the left side of the latch touches the metal front edge of the chassis, then gently swing the latch closed until it clicks into place.

_images/tn_x10es12_driveload.png

Fig. 16.3.4 Installing Drive Trays

16.3.4. Connect Expansion Shelves

Refer to the installation instructions included with expansion shelves for details on connecting them.

16.3.5. Connect Network Cables

Note: Network cables vary by configuration and are not included. Please contact iX Support with any questions.

Connect network cables to the Ethernet ports and Out-of-Band (OOB) management port before attempting to power on and configure the X10 for the the first time. The Out-of-Band (OOB) management port on the X10 must be connected to a shielded Ethernet cable.

16.3.6. Connect Power Cords

If any TrueNAS® expansion shelves are connected to the X10 array, power them on first, then wait at least two minutes before connecting power cables to the X10 array. Do not plug the power cords into a power outlet yet. Connect a power cord to the back of one power supply, pressing it into the plastic clamp and pressing on the tab to lock it in place. Repeat the process for the second power supply and cord.

_images/tn_x10es12_powerclip.png

Fig. 16.3.5 Power Cord Connection

After both power cords have been connected to the X10, they can be plugged into power outlets. The X10 is configured to automatically power on when connected to a power outlet. This design ensures that the X10 comes back on when power is restored after a power failure.

16.3.7. Install Bezel (Optional)

The included bezel is not required for operation. If desired, install the bezel by aligning it with the pins on the bezel ears and pressing it into place.

16.3.8. Discover Out-of-Band Management IP Address

There are a variety of ways to determine the IP address that is being used by the X10 Out-of-Band management interface.

16.3.8.1. Preset

If the system was preconfigured by iXsystems, the Out-of-Band management interfaces have already been configured with the IP addresses requested by the user.

Otherwise, the Out-of-Band management IP addresses are set by default to static addresses:

Node 1: 192.168.100.100, subnet mask 255.255.255.0

Node 2 (if present): 192.168.100.101, subnet mask 255.255.255.0

16.3.8.2. DHCP

If the Out-of-Band management IP address has been configured to be assigned by DHCP, the IP address assigned by the DHCP server can be determined by checking the local DHCP server logs for the MAC addresses on the back panel of each X10 node, #11 on Figure 16.3.2.

The local DHCP server can also be configured to provide a fixed IP address for the X10 Out-of-Band management by using the MAC address.

16.3.8.3. Serial Cable

The Out-of-Band management IP address can be identified or changed by temporarily connecting the black USB serial cable to the Out-of-Band serial port, #5 on Figure 16.3.2. Connect the USB end of the black cable to a laptop or desktop computer running serial terminal software.

Do not use the serial port for any purpose except checking the initial X10 Out-of-Band management IP address or setting that address to be obtained by a different method. After use, disconnect the black USB serial cable from the X10.

16.3.8.3.1. Out-of-Band Serial Terminal Communication Settings

Serial Port Device Names

The name of the serial port varies with operating systems. These are some typical examples:

  • Windows: COM4
  • macOS: /dev/tty.usbserialxynnn
  • FreeBSD: /dev/cuaU0
  • Linux: /dev/ttyUSB0

Serial Port Communication Parameters

Set the serial terminal program to use the appopriate port with these parameters:

38400 baud, 8 data bits, no stop bits, no parity, no flow control

Log in to the serial console with:

Username: sysadmin

Password: superuser

The current Out-of-Band management IP address is displayed with:

ifconfig eth0 | grep 'inet addr'
      inet addr:10.20.1.227  Bcast:10.20.1.255  Mask:255.255.254.0

The current Out-of-Band network configuration settings are displayed with:

ipmitool -H 127.0.0.1 -U admin -P admin lan print

The Out-of-Band management system can be set to obtain an IP address from DHCP with:

ipmitool -H 127.0.0.1 -U admin -P admin lan set 1 ipsrc dhcp

The Out-of-Band management system can be set to use a static IP address and netmask. This example shows setting the IP address to 192.168.100.100 with a netmask of 255.255.255.0:

ipmitool -H 127.0.0.1 -U admin -P admin lan set 1 ipsrc static
ipmitool -H 127.0.0.1 -U admin -P admin lan set 1 ipaddr 192.168.100.10
ipmitool -H 127.0.0.1 -U admin -P admin lan set 1 netmask 255.255.255.0

Log out of the Out-of-Band management system by typing exit and pressing Enter.

After use, disconnect the black USB serial cable from the X10.

16.3.9. Connect to the X10 Console

16.3.9.1. With IPMI

Note

An IPMI remote management utility must be installed on the laptop or desktop computer used to manage the X10 remotely, and the computer must have access to the same network as the X10. For FreeBSD, macOS, or Linux, IPMItool can be used. For Windows, ipmiutil is available.

When the Out-of-Band management IP address has been determined, the X10 console is accessible through IPMI. In this example, 192.168.100.100 is the IP address assigned to the Out-of-Band management interface.

For computers using ipmitool on FreeBSD, macOS, or Linux, enter:

ipmitool -I lanplus -H 192.168.100.100 -U admin -a sol activate

For Windows computers with ipmiutil, enter:

ipmiutil sol -N 192.168.100.100 -U admin -a

Enter admin for the password, and the X10 console is connected.

Tip

The Out-of-Band console password can be changed by temporarily connecting the black USB serial cable to the serial port, #5 on Figure 16.3.2, as described in the serial cable connection instructions. Then give this command to set the new password, shown as newpassword in this example:

ipmitool -H 127.0.0.1 -U admin -P admin user set password 2 newpassword

After use, disconnect the black USB serial cable from the X10.

Proceed to Using the X10 Console.

16.3.9.2. With the Serial Cable

The X10 console can be directly connected to a serial terminal program by temporarily disconnecting the gray serial cable from the system console serial port, #10 on Figure 16.3.2, and temporarily connecting the black USB serial cable to that port.

Connect the USB end of the black USB serial cable to a laptop or desktop computer running serial terminal software. See Out-of-Band Serial Terminal Communication Settings for the serial device name. Set the terminal software to:

115200 baud, 8 data bits, no stop bits, no parity, no flow control

Wait two minutes after the X10 has been connected to power, then press Enter to display the console menu. Find the message starting with The web user interface is at: and write down the IP address shown. After viewing the X10 console, disconnect the black USB serial cable and reconnect the gray System Management cable to the system serial console port, #10 on Figure 16.3.2.

16.3.10. Using the X10 Console

The X10 console has two modes: SES (SCSI Enclosure Services) mode, and the standard x86 console mode.

If ESM A => is displayed, the X10 is in SES mode. Switch to the X86 console mode by typing these characters: $%^0

The normal x86 console is displayed.

Note

The SES console can be displayed again by typing these characters: $%^2

16.3.11. Perform TrueNAS® Initial Software Configuration

The console displays the IP address of the TrueNAS® X10 graphical web interface, 192.168.100.231 in this example:

The web user interface is at:

http://192.168.100.231

Enter the IP address into a browser on a computer on the same network to access the web user interface.

Copyright © 2017 iXsystems, Inc. All rights reserved.

All trademarks are the property of their respective owners.

16.4. ES12 Expansion Shelf

The TrueNAS® ES12 is 2U, 12-bay, SAS3 (12 Gb/s) expansion shelf with dual expander modules and redundant power supplies.

Note

TrueNAS® units are carefully packed and shipped with trusted carriers to arrive in perfect condition. If there is any shipping damage or any parts are missing, please take photos and contact iXsystems support immediately at support@iXsystems.com or 1-855-GREP4-iX (1-855-473-7449) or 1-408-943-4100.

Please locate and record the hardware serial numbers on the back of each chassis for easy reference.

Carefully unpack the shipping boxes and locate these components:

_images/tn_x10es12.png

ES12 Expansion Shelf

_images/tn_es12_bezel.png

ES12 Bezel

_images/tn_x10es12_rails.png

Set of rackmount rails. The rails have a specific front end, identified by a label visible on the left above. The front ends of the rails must be installed facing the front of the rack.

_images/tn_x10es12_drivetrays.png

A total of 12 populated or filler drive trays. Trays must be installed in all bays to maintain proper airflow for cooling.

_images/tn_x10es12_acckit.png

Accessory kit with 2 IEC C13 to NEMA 5-15P power cords, 2 IEC C14 to C14 cords, and a set of velcro cable ties

_images/tn_es12_sascables.png

Two 3-meter Mini SAS HD to Mini SAS HD cables

16.4.1. Become Familiar With the System

The ES12 has front panel indicators for power, locate ID, and fault. The fault indicator is on during the initial power-on self-test (POST) or when the TrueNAS® software has issued an alert.

_images/tn_x10es12_indicators.png

Fig. 16.4.1 Front Panel Indicators

_images/tn_es12_back.png

Fig. 16.4.2 Back Panel

The ES12 contains two expander modules in a side-by-side configuration. The connectors and features on each module are:

1-3: HD Mini SAS3 connectors (T1-T3)
4: Debug port (TrueNAS® internal use only)
5: Redundant power supplies

16.4.2. Rail Kit Assembly

16.4.2.1. Mount the Rails

Install a spring on the silver posts in the side of each rail.

_images/tn_x10es12_spring.png

Fig. 16.4.3 Installing Rail Springs

Open the clamp latches on the ends of each rail. Place the rail in the rack with the front end toward the front of the rack, aligning the pins on both ends of the rail with the mounting holes in the rack. Swing the clamp latch closed to hold the rail in place. Use two of the supplied screws to secure the back end of the rail in place. Repeat the process for the second rail.

_images/tn_x10es12_railclamp.png

Fig. 16.4.4 Rail Clamp Latch

16.4.2.2. Mount the Unit in the Rack

Caution: Two people are required to safely lift the chassis for rack installation or removal. Do not install drives until after the chassis has been installed in the rack, and remove all drives before removing the chassis from the rack.

Snap the black bezel mounting ears onto the metal ES12 chassis ears. Carefully place the ES12 chassis onto the rails mounted in the rack. Push the ES12 chassis in until the ears are flush with the front of the rack. Use two of the supplied screws to secure each ear to the rack.

16.4.3. Install Drive Trays

Drive trays are used to mount drives in the array. Each drive tray has a status LED which is blue when active or amber if a fault has occurred.

Press the blue button to open the latch. Carefully slide the tray into a drive bay until the left side of the latch touches the metal front edge of the chassis, then gently swing the latch closed until it clicks into place.

_images/tn_x10es12_driveload.png

Fig. 16.4.5 Installing Drive Trays

16.4.4. Connect Power Cords

Do not plug the power cords into a power outlet yet. Connect a power cord to the back of one power supply, pressing it into the plastic clamp and pressing on the tab to lock it in place. Repeat the process for the second power supply and cord.

_images/tn_x10es12_powerclip.png

Fig. 16.4.6 Power Cord Connection

16.4.5. Connect SAS Cables

Shut down and power off the X10. Remove the X10 power cables from the power outlets.

Plug the ES12 power cords into power outlets. Wait two minutes for the drives to start.

Plug one end of the SAS cable into the T1 connector on the ES12’s expander module 1. Plug the other end into the SAS 1 connector on the X10’s node 1. See cable #1 in Figure 16.4.7.

If the X10 has a second node for HA (High Availability), plug one end of the second SAS cable into the T1 connector of the ES12’s expander module 2. Plug the other end into the SAS 1 connector on the X10’s node 2. See cable #2 in Figure 16.4.7.

_images/tn_es12_sasconnect1.png

Fig. 16.4.7 SAS Cable Connection for One ES12

A second ES12 can also be connected to the X10. After connecting the first ES12 as shown above, plug one end of an SAS cable into the T1 connector on the second ES12’s expander module 1. Plug the other end into the SAS 2 connector on the X10’s node 1. See cable #3 in Figure 16.4.8.

If the X10 has a second node for HA (High Availability), plug one end of an SAS cable into the T1 connector of the second ES12’s expander module 2. Plug the other end into the X10’s node 2, SAS 2 connector. See cable #4 in Figure 16.4.8.

_images/tn_es12_sasconnect2.png

Fig. 16.4.8 SAS Cable Connection for Two ES12s

After all SAS cables have been connected, plug the X10 power cords into power outlets.

16.4.6. Install Bezel (Optional)

The included bezel is not required for operation. If desired, install the bezel by aligning it with the pins on the bezel ears and pressing it into place.

16.5. E16/E16F Expansion Shelf

Note

This product is End Of Life (EOL). Support ends January 31, 2020.

The TrueNAS® E16 expansion shelf is a 3U, 16-bay storage expansion unit designed specifically to work with the TrueNAS® Storage Array. This section covers setting up an E16 expansion shelf and connecting it to a TrueNAS® Storage Array.

Note

TrueNAS® units are carefully packed and shipped with trusted carriers to arrive in perfect condition. If there is any shipping damage or any parts are missing, please take photos and contact iXsystems support immediately at support@iXsystems.com or 1-855-GREP4-iX (1-855-473-7449) or 1-408-943-4100.

Please locate and record the hardware serial numbers on the back of each chassis for easy reference.

The E16 expansion shelf comes with these components:

  • TrueNAS® E16 expansion shelf
_images/tn_e16shelf.jpg
  • Up to 16 populated 3.5” drive trays
_images/tn_drive_trays.jpg
  • Two power cables
_images/tn_power_cable.png
  • Two host expansion cables (SAS 8088)
_images/tn_host_expansion_cable.jpg
  • Inner and outer rails, left and right
_images/tn_rails.jpg
  • Two sets of screws
_images/tn_shortscrew.png _images/tn_longscrew.png
  • One printed guide
_images/tn_e16_guide.png

Unused drive bays are populated with drive tray blanks to maintain proper airflow.

Figure 16.5.1 shows the front view of the TrueNAS® E16 expansion shelf.

_images/tn_e16_front_viewa.jpg

Fig. 16.5.1 Front View

Figure 16.5.2 shows the rear view of the TrueNAS® E16 expansion shelf.

_images/tn_e16_rear_view.jpg

Fig. 16.5.2 Rear View

Figure 16.5.3 provides a detailed view of a drive tray and the possible statuses for the LED.

_images/tn_drive_tray.jpg

Fig. 16.5.3 Drive Tray

To attach the E16 expansion shelf inner rail to the chassis, remove the inner rail from both rails. Slide the inner and outer rails apart, and then push the pin-lock latch outward to allow the rails to separate completely, as shown in Figure 16.5.4.

_images/tn_separate_rails.jpg

Fig. 16.5.4 Separate Inner and Outer Rails

Align the inner rail keyholes to the two hooks near the front of the chassis, then slide the rails forward into place as shown in Figure 16.5.5.

_images/tn_attach_inner_rail.jpg

Fig. 16.5.5 Attach Inner Rail to Chassis

Secure the inner rail in place with a small screw from the rail kit. Refer to Figure 16.5.6 for a detailed view.

_images/tn_secure_inner_rail.jpg

Fig. 16.5.6 Secure Inner Rail in Place

The TrueNAS® E16 expansion shelf slide rails support racks with both square and circular hole types. Set the mounting brackets into the correct position for the type of rack by pressing the button on the mounting bracket and rotating them in place, as shown in Figure 16.5.7. The square rack style brackets are the default. The circular hole style is the one with a flat surface and screw holes.

_images/tn_rotate_bracket.png

Fig. 16.5.7 Rotate Rackmount Bracket

Before installing, confirm that the rails included with the TrueNAS® E16 expansion shelf are long enough for the rack being used. Examine each rail to find the sides labeled Front and Rear.

For racks with square holes, snap the mounting brackets into the holes at either end of the rail into the mouting holes. Make sure to install the rails with the end labeled Front toward the front of the rack. Refer to Figure 16.5.8 for a detailed view.

_images/tn_rack_square_holes.png

Fig. 16.5.8 Installing Rails in Racks with Square Holes

For racks with round holes, secure the rails into the rack at the desired position using the eight thumbscrews included with the rails. Make sure to install the rails with the end labeled Front toward the front of the rack. Refer to Figure 16.5.9 for a detailed view.

_images/tn_rack_round_holes.png

Fig. 16.5.9 Installing Rails in Racks with Round Holes

The E16 expansion shelf can now be installed in the rack.

Warning

Two people are required to lift a TrueNAS® E16 expansion shelf.

Carefully align the TrueNAS® E16 expansion shelf inner rail with the notches in the outer rail. When the rails are aligned, slide the array toward the rack. When the array stops moving, move the pin-lock laches to allow the array to slide the rest of the way into the rack. Refer to Figure 16.5.10 for a detailed view.

_images/tn_rack_and_release_locks.png

Fig. 16.5.10 Push Expansion Shelf into Rack and Release pin-lock Latches

Next, install all populated drive trays into the front of the expansion shelf as shown in Figure 16.5.11.

Note

to avoid personal injury, do not install drives into the E16 expansion shelf before racking.

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Fig. 16.5.11 Drive Installation Instructions

Note the labels on the SAS ports on the back of the TrueNAS® Storage Array and the letter label on the back of the expansion shelf. Using the included SAS cables, connect the In SAS port of the top expander on the E16 expansion shelf to the SAS port with the same letter on the TrueNAS® Storage Array’s primary storage controller (the one in the top slot). If a secondary storage controller has been installed, connect the In SAS port of the bottom expander to the port with the same letter on the secondary storage controller. Refer to Figure 16.5.12 for a detailed view.

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Fig. 16.5.12 Connecting an E16 Expansion Shelf to a TrueNAS® Storage Array

After all of the other hardware setup steps have been completed, plug the power cords into the AC receptacles on the back of the E16 expansion shelf and secure them in place with the wire locks. Power on the E16 expansion shelf by pressing the top left button on the control panel.

When setting up a TrueNAS® Storage Array for the first time, wait two minutes after powering on all expansion shelves before turning on the TrueNAS® Storage Array.

16.6. E24 Expansion Shelf

The TrueNAS® E24 expansion shelf is a 4U, 24-bay storage expansion unit designed specifically for use with the TrueNAS® Storage Array. This section covers setting up an E24 expansion shelf and connecting it to a TrueNAS® Storage Array.

Note

TrueNAS® units are carefully packed and shipped with trusted carriers to arrive in perfect condition. If there is any shipping damage or any parts are missing, please take photos and contact iXsystems support immediately at support@iXsystems.com or 1-855-GREP4-iX (1-855-473-7449) or 1-408-943-4100.

Please locate and record the hardware serial numbers on the back of each chassis for easy reference.

The E24 expansion shelf comes with these components:

  • TrueNAS® E24 expansion shelf
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  • Up to 24 populated drive trays
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  • Two power cables
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  • Two host expansion cables (SAS 8088)
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  • One rail kit
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  • One printed guide
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Unused drive bays are populated with drive tray blanks to maintain proper airflow.

Figure 16.6.1 shows the front of the TrueNAS® E24 expansion shelf.

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Fig. 16.6.1 Front View

Figure 16.6.2 shows the rear view of the TrueNAS® E24 expansion shelf.

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Fig. 16.6.2 Rear View

Figure 16.6.3 provides a detailed view of a 3.5” drive tray.

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Fig. 16.6.3 Drive Tray

Two rails and three sets of screws are included in the rail kit. Use only the screws labeled for the type of rack in which the unit is being installed. Take note of the engraved rails at either end of each rail specifying whether they are for the Left (L) or Right (R) and which end is the front and which is the back. With two people, attach each rail to the rack using the top and bottom screw holes. The folded ends of the rails should be inside the corners of the rack. Figure 16.6.4 shows the front left attachments for an L-type rack.

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Fig. 16.6.4 Front Left Rail

Figure 16.6.5 shows the rear right attachments for an L-type rack.

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Fig. 16.6.5 Rear Right Rail

Next, install the E24 expansion shelf into the rack.

Note

To avoid personal injury, do not install drives into the E24 expansion shelf before racking.

With two people, place the back of the expansion shelf on the rack. Gently push it backwards until the front panels of the expansion shelf are pressed against the front of the rack.

Secure the expansion shelf to the rack by pushing down and tightening the two built-in thumbscrews as indicated in Figure 16.6.6.

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Fig. 16.6.6 Secure E24 Expansion Shelf to the Rack

Once the E24 expansion shelf is secured into the rack, insert the included hard drives. To insert a drive, release the handle with the tab on the right side, push it into the drive bay until the handle starts to be pulled back, and then push the handle the rest of the way forward to secure the drive in place.

To connect the E24 expansion shelf to the TrueNAS® Storage Array, note the labels on the SAS ports on the back of the TrueNAS® Storage Array and the letter label on the back of the expansion shelf. Using the included SAS cables, connect the left In SAS port of the left side expander on the E24 expansion shelf to the SAS port with the same letter on the TrueNAS® Storage Array’s primary storage controller, the one in the top slot. If a secondary storage controller is installed, connect the left In SAS port of the right side expander to the port with the same letter on the secondary storage controller. Refer to Figure 16.6.7 for a detailed view.

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Fig. 16.6.7 Example connection between E24 Expansion Shelf and TrueNAS® Storage Array

Note

Please retain the second SAS cable even when only one controller is installed. If the TrueNAS® system is upgraded later with a second storage controller, the second cable will be needed to connect the E24 expansion shelf.

Before plugging in and powering on the E24 expansion shelf, make sure the power switches on both power supplies are set to the Off (Circle) position shown in Figure 16.6.8. Using the power cables provided, connect both power supplies to appropriate power sources. Secure the power cables in place with the plastic locks.

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Fig. 16.6.8 E24 Power Supply

Once all the power and storage connections are set up, turn on the expansion shelf by moving the power switches on both power supplies to the On (line) position.

When setting up a TrueNAS® Storage Array for the first time, wait two minutes after powering on all expansion shelves before turning on the TrueNAS® Storage Array.